Returns with Firalli

 At Firalli, we understand that sometimes a product may not meet your expectations. That's why we offer a return policy with some key points to keep in mind.

Want to return? We advise you to contact customer service at support@firalli.com

RETURN AND REFUND POLICY (For our terms and conditions):

To initiate a return, please first contact us at support@firalli.com. If your return is accepted, we will provide you with instructions on how and where to send your package.

Return adress: 

2F, Building 7, Baicai Science Park, Niushan Wuling Industrial Zone, Huijing Road, Dongcheng Street, Dongguan City, Guangdong Province
Yunling Warehouse 15992908542
zip 523000

Please note that we DO NOT PROVIDE FREE RETURN LABELS. It is the customer's responsibility to pay for the shipping costs. Return shipping costs are non-refundable.